FAQ's


What are our shipping rates?

We offer a flat rate courier fee of R99 per order within South Africa.
Cape Town orders can be collected in Sea Point, CBD or Tygervalley.
Please contact us for international shipping rates.

When will I receive my order?

Most orders are printed and shipped within 10 working days. Please allow an additional 2-5 days for delivery.

Can my order be rushed?

Occasionally we may be able to rush an order. Please contact us before placing your order and let us know what item(s) you're planning on ordering, when you need them by, and where they need to be shipped to. We'll let you know whether rush options are available on the product.

Can I make changes to my order?

If you'd like to request a change to an order, please contact us ASAP. Orders are processed throughout the day, every day. Once an item has gone into production, we can no longer make changes to it or cancel it.

Can gifts be sent from this site?

Yes! We love gifting. Enter your address in the billing section and the gift recipient's address in the shipping section. If you'd like to include a message with your gift, please do so in the Additional Comments during checkout. Pricing information is never included with gift orders.

What is your Returns policy?

All of our products are custom designed, and we do not accept returns. Naturally, if there is an error on our part, we will promptly send a replacement that correctly reflects your order.

Are the colours that are displayed accurate?

We have made every effort to accurately display our product colours on our website. However, please note that colours may vary due to the monitor they are viewed on.

What sizes are the labels?

Labels are printed on a gloss vinyl, and sizes depend on the shape.
Round – 7cm diameter
Square – 7x7cm
Rectangle – 9cm x 6cm

What are the dimensions of the Old School Stationery Tin?

185cm x 75cm x 25cm 

Have any other questions?

Please feel to contact us and we will try get back to you as soon as possible.